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Contact Lucky Friends Casino
Need help with Lucky Friends Casino? Contact our support team at support@luckyfriendscasino.win for assistance with your account, payments, verification, technical questions or responsible gambling options.
Lucky Friends Casino operates under a licence issued by the Curaçao Gaming Authority, licence number 152125, and protects player data with SSL encryption alongside KYC and AML verification procedures.
How to get in touch
For support, send an email to support@luckyfriendscasino.win. Our team can review your question and provide guidance based on the details you share. Support replies are usually sent within 24 hours, although response times may vary depending on the subject and the information required.
You can write to us about a range of common matters, including:
- Account access, profile details and verification questions
- Deposit and withdrawal enquiries
- Questions about bonus terms and general promotional conditions
- Technical problems, website errors or issues using an account
- Responsible gambling requests, including help with available account controls or a break from play
Email [email protected]
To help us respond more efficiently, include your account email address or username, a short description of the issue and any relevant screenshots if they help explain the problem. Do not include your password or unnecessary sensitive information. If your message concerns a payment, include the relevant transaction details where appropriate, but keep confidential payment information secure.
Please send one clear message for each matter where possible and allow time for the support team to review it. If you are contacting us about responsible gambling, say so clearly in your message so your request can be identified and handled appropriately. Lucky Friends Casino support can explain the next steps and available options in general terms.
